These links should provide all the information you’ll need to have an easy and enjoyable shopping experience. If you need additional help, please don’t hesitate to contact Customer Service.

How to Order
Search Tips
Website Problems
Shipping Information
Customer Service

How to Order

Ordering on rorstore.scholastic.com is fast, easy, and secure. But if you’d prefer to place your order by phone or fax, please visit Customer Service for the appropriate numbers.

If you have a catalog and know the product(s) you want to order, use Catalog Quick Order for fast and easy ordering. Otherwise, please follow the steps below. 

1. 1. Browse products
   • Shop by category. Links to each category appear at the top of each page.
   • Search for products by item number (from the catalog) or keyword(s).
     
2. 2. Select Products: Add to Cart

   When you see products you’d like to purchase, click on the Add to Cart button and they will automatically be added to your personal shopping cart. You can review the items in your cart at any time by clicking on My Cart in the upper right-hand corner of every ROR Store web page.
   
   On your shopping cart page, you can:

   • Increase the quanitities of items ordered
   • Delete items from your cart
   • Proceed to checkout, or
   • Continue shopping
   
   The items you add to your cart will remain there until you purchase them, delete them, or end your shopping session. If you want to save the items in your cart for future session, you must register with rorstore.scholastic.com .
3. 3. Proceed to Checkout

   When you’re done shopping, click on the Proceed to Checkout button from the Shopping Cart page, or Checkout from the top of the page.

   The checkout process is quick and easy. You’ll be asked for:
   • Your e-mail address. Registered customers can enter their password for express checkout.
   • Shipping information.
   • Billing information.

   Please note: Your email address will be used to provide you with order and shipping confirmation emails only, unless you select to be added to our customer mailing list.

4. 4. Review and Submit Your Order

   You will have the opportunity to review and make changes to your order before submitting.

   • Verify shipping and billing information.
   • Review all of the products listed.
   • Review the total dollar amount.

   Sales Tax

   We are required by law to charge sales tax on all shipments delivered in Arizona, California, Hawaii, North Carolina, and Washington.

   Shipping Policies and Delivery Times

   For a detailed explanation of our shipping policies, go to Shipping Information.

   Once you’ve verified that the order information is correct, click the Submit Order button. You will then see an order confirmation page, which we recommend you print out for your records. You will also receive an order confirmation e-mail.

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Search Tips

Use the Search field at the top of every page, to type in what you're looking for – either keywords or item number – and click Go.

Search by Keyword

Type in as many words as you’d like to describe the type of product(s) you are looking for.

Search by Item Number

If you know a product’s catalog item number, you can type that into the search field.

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Website Problems

Our technical team monitors our site regularly for performance and reliability but, unfortunately, problems do occasionally occur. Here are some tips to ensure the best experience on rorstore.scholastic.com.

1. Make sure your browser software is up-to-date.

You’ll have the best results using Explorer 5 and above, Netscape 6 and above, Safari 1.2 and above, and AOL 4 and above. If your browser software is older than these, we recommend updating.  

Use the links below to update your browser software:

Netscape

Internet Explorer for Windows

Internet Explorer for Mac        

Safari

AOL

Firefox

Not sure which version you’re using?

Tips for identifying your software version number…

• Go to the Help menu at the top of your browser. Click on About.
• You will see a window that tells you your browser and version number (ex: Internet Explorer 5.0).

• Go to the Apple menu in the upper-left corner of your browser. Click on About at the top of the drop-down menu.
• You will see a window that tells you your browser name and version (ex: Internet Explorer 5.0).

2. Make sure javascript is turned on.

Javascript is a programming tool that rorstore.scholastic.com and many other websites use to enhance their functionality.  

Please consult the Help screen in your Web browser to learn how to enable javascript if it had previously been disabled.  

3. Make sure “cookies” are enabled.

“Cookies” are small packets of information that a web page asks your browser to store. rorstore.scholastic.com does not store information on your computer, but does use cookies technology to keep track of customer sessions. This poses no security or privacy risk to you.  

You will not be able to register or place items in your cart if cookies are not enabled.

Please consult the Help screen in your Web browser to learn how to turn on or enable cookies if they had previously been disabled. 

If you are still experiencing difficulties, please contact Customer Service.

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